Frequently Asked Questions

• Is it possible to dismount the protector if it needs to be replaced? Yes, however, due to the use of the one-way security screws, the Theft Protection Unit is very difficult to dismount. If the radar sensor fails and needs to be replaced, we recommend having a specialist at a car repair shop remove it for you. Alternatively (although we don’t recommend), it can be mounted with different screws which may be easier to remove.
• Where is the protector meant to be installed? The protector is meant to be installed over the radar sensor, behind the front cover panel.
• Will the protector rust easily? No, the protector is made of high-quality steel resistant to corrosive environments. Despite any irregularities in the outer paint coat the protector will not rust easily and is ready for long-term use.
• Is the protector available for bulk purchase? We can arrange for bulk orders, please contact us in order to inquire on pricing and availability.

Shipping: We will do our best to make sure your item is in transit as soon as possible. The Product is usually shipped out within 1-3 business days of payment receipt and the total shipping period is usually around a week, except during the holidays. You will be provided with a tracking number once the product is shipped out. 

Return Policy: We strive for your 100% satisfaction. If you are not satisfied with your purchase, it can be returned within 30 days of purchase as long as it has not been damaged or modified, Thank you.

Contact Info: Your messages will be responded to as soon as possible. We are able to communicate in English and Spanish.

• For Customer Service related to purchases made on eBay, Amazon, and Facebook Marketplace, please contact us via those platforms.
• You can also contact us over social media!
• Email: For General Support not related to purchases made on eBay, Amazon, and Facebook Marketplace, you can also send your emails to support@theftprotectionsolutions.com